Privacy Policy

Last updated: January 15, 2025

1. Introduction and Scope

ThinkRA HyperIQ ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thinkra-hyperiq.com (the "Site") and use our services.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide when:

• Contacting us through our contact form
• Subscribing to our newsletter
• Requesting information about our services
• Participating in surveys or events

This information may include your name, email address, phone number, company name, and other details you choose to provide.

Usage Data

We automatically collect information about your interaction with the Site, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website and links clicked
• Device information and operating system
• General location information (country/city level)

Cookies

We use cookies to enhance your browsing experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and requests
• Sending newsletters and promotional materials (with consent)
• Improving our Site and services
• Analyzing usage patterns and trends
• Complying with legal obligations
• Preventing fraudulent activity and abuse
• Providing customer support

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers (hosting, analytics, email delivery)
• Business partners (only with your consent)
• Legal authorities (when required by law)
• Affiliate parties involved in transactions you authorize

5. Data Retention Policies

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Generally:

• Contact form data: Retained for 12 months or until you request deletion
• Newsletter subscribers: Retained until unsubscription
• Analytics data: Retained for 24 months
• Legal/compliance data: Retained according to legal requirements

6. Your Rights Under Vietnamese Data Protection Law

Under Vietnamese law and this policy, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data (Right to be Forgotten)
• Restrict processing of your data
• Withdraw consent at any time
• Opt-out of marketing communications

7. International Data Transfers

Your information may be processed in countries other than Vietnam. We ensure that any international transfers comply with applicable data protection laws and that your data receives adequate protection.

8. Children's Privacy

Our Site is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will promptly delete it.

9. Security Measures

We implement industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your personal data. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the Site after changes constitute your acceptance of the revised policy.

11. Contact Information for Privacy Concerns

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

• Email: privacy@thinkra-hyperiq.com
• Phone: +84 (90) 123-4567
• Address: District 1, Ho Chi Minh City, Vietnam

12. Acknowledgment

By using this website, you acknowledge that you have read this Privacy Policy and agree to its terms. This policy is effective as of January 15, 2025.